TELUS Visual Support app for iPhone and iPad

At TELUS we strive to ensure that every customer can receive the best connection possible for all devices in their home. Unfortunately, there are times when your internet performance may not be perfect and you may experience problems like:
- Speed issues
- Buffering video
- Wireless coverage issues
- Specific device problems, and more

In those cases, TELUS Visual Support can help!

With just a few taps of your screen, TELUS Visual Support completes the tests required to identify and help fix potential causes of internet performance issues, so you can go back to enjoying your internet service and connected devices to the fullest!